If your necklace suddenly break, the first thing supposed to break is the jump ring. Replacement for a jump ring is really easy.
You can return it for a FREE repair.
Guarantee on the Adjustable Bracelet
If your attach break or the macanism does not work anymore,
you can return it for a FREE repair.
Guarantee on Elastic stretch Bracelet
If you received a Bracelet that fit too tight for your wrist, it may cause a gap on the cord and make the bracelet looks loose. Please contact us before 30 days after the purchase to make the replacement for the correct size.
If your elastic cord bracelet over stretch by the time,
you can return it for a FREE repair.
*The elastic stretch bracelet are really delicate so you have to take care of those. If you totally break it and lost beads or you forgot the bracelet in the washing machine the guarantee will not covering this. You have to pay for the replacement beads.
Customer is still responsible for all shipping costs.
Your guarantee is only applicable once for a free repair, after wich it costs 20$ for bracelet and 30$ for necklace repair.
Metal plating are not covered by the guarantee.
*Please note that you are responsible for the maintaining your jewelry to maximize it’s longevity.